Terms and Conditions
Registration Information
We highly recommend that you register early. Your registration may make the difference as to whether a class runs or is canceled and ensures your place in high-demand classes. Registration is on a first-come, first- served basis. Registration closes two weeks into the session, or when the class is filled. If a class is cancelled, you will be notified immediately and receive a full refund back to your original payment method within 3-4 business days.
General Waiver and Photo Release
All students involved in a program shall be deemed to have waived all claims against the CCLCF for injury, accident, illness, or death occurring during or by reason of the program or activities. A signed waiver is mandatory prior to participation by all. The release waiver reads as:
I hereby give permission for images of myself or of my child, captured during the Community Centers Classes through video, photo and digital camera, to be used solely for the purposes of promotional material and publications (local newspapers, Facebook, CCLCF website, etc.), and waive any rights of compensation or ownership thereto.
I agree to defend, indemnify, and hold the Community Center, its employees, and agents, harmless from and against all loss, damage, injury, illness, demand, liability, and cause of action arising from or in any manner connected to the participation of the participant. In case of an emergency, I authorize any licensed paramedic, physician, nurse, or hospital to render such medical aid as may be deemed necessary and/or desirable.
Refunds & Adjustments
Program Changes & Cancellations
We make every effort to notify registered students by phone/e-mail of changes/cancellations. We encourage program participants to turn on all Club Automation notifications and add all CCLCF office staff to your e-mail contact list to ensure you will receive urgent messages. CCLCF reserves the right to discontinue, postpone, combine classes and/or change instructors. Students will automatically be given a full refund/customer credit for classes which are cancelled by CCLCF. There are no credits issued for missed classes unless the class is cancelled by CCLCF and the instructor. Make-up classes must be authorized and scheduled by the CCLCF staff.
General Programming Refund, Credit & Transfer Policy
Refunds/Credits are given when a program is cancelled by CCLCF. If you need to cancel your registration, you must notify the office (not the instructor) by e-mail or phone to office@cclcf.org or (818) 790-4353. Cancellations made two weeks prior to the start of the class are eligible for a full refund or credit. Customer credits can be used on any class at the CCLCF, by any registrant on the account and expire on December 31 of the same year. Contact the office to use your credit. If you need to cancel your registration less than two weeks prior to the start of the class, only credits will be issued, minus any associated materials fee and $10 processing fee, if applicable. All material fees are nonrefundable. Refunds or credits are no longer issued after the start of the class. Customers who wish to transfer from one class or program to another, assuming there is space, may do so with a $10 processing fee. Transfer requests must be made within two weeks of the start date, and via email or phone to office@cclcf.org or (818) 790-4353. There is a $10 processing fee per class for all refund/credit transactions.
Cancellations made 2 weeks or more before the start of the program | Cancellations made less than 2 weeks before the start of the program | Cancellations made after the start of the program |
Full refund or credit less $10 processing fee | Material fee withheld. Remaining balance issued in credit less $10 processing fee | No refund/credits issued |
Ceramics Department Refund, Credit and Transfer Policy
Full refunds and credits are given when a program is canceled by CCLCF. If you need to cancel your registration, you must notify the office (not the instructor) by phone or e-mail to office@cclcf.org. Cancellations made two days or more prior to the start of the Ceramics class are eligible for a full refund or credit. Contact the office to use your credit.
Customer credits can be used for any class at the CCLCF, by any registrant on the account and expire on December 31 of the same year. If you need to cancel your registration less than two days prior to the start of the Ceramics class, a credit will be issued, minus any associated materials fee, if applicable. All material fees are nonrefundable. Transfer requests must be made at least two days before the Ceramics program start date by calling or emailing the Director of Ceramics, Nathan Murrell, at nathan@cclcf.org. There is a $10 processing fee per class for all refund, credit, and transfer transactions.
Cancellations made 2 or more days before the start of the program | Cancellations made 1 day before or after the start of the program |
Material fee withheld. Remaining balance issued as a credit or a refund, less a $10 processing fee | Receive a credit, less a $10 processing fee |